Study Programme - Certificate and Diplomas in Customer Service Level 2

Apprenticeships | All Lifelong Learning Courses | Study Programme

Certificate and Diplomas in Customer Service Level 2

Start Date:: Various
Finish date:: Various
Code:

Price:: n/a
Location:: Sheaf Training

Level:: Level 2

Course Description

This course is designed for people with experience in a customer service job role andlooking improve their skills for career and moving towards management or supervisory roles. Course content includes:

Customer service foundations
Impression and image delivery of effective Customer Service
How to handle Problems
Supporting the customer service environment

Enquire about this course: Certificate and Diplomas in Customer Service Level 2

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