Study Programme

Certificate and Diplomas in Customer Service Level 2

Start Date:
Finish date:
Sheaf Training
Level 2

Course Description

This course is designed for people with experience in a customer service job role andlooking improve their skills for career and moving towards management or supervisory roles. Course content includes:


  • Customer service foundations
  • Impression and image delivery of effective Customer Service
  • How to handle Problems
  • Supporting the customer service environment

Enquire about this course: Certificate and Diplomas in Customer Service Level 2

About You

Please note that due to HM Government funding rules, we need to know your age to check your eligibility for our courses. If you would like to find out more, please contact us


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